Vol. 56 (2006), No.1
Yuji SOU
JMA Consultants Inc.
35 Fl., Shiroyama Trust Tower, 4-3-1 Toranomon, Minato-ku, Tokyo 105-8534 JAPAN
Abstract:In the ISO Management System, which has become common practice in recent years, several standard requirements of document control are stipulated.
And when we focus on document control, ISO9001 Quality Management System should be the focus point.
This report will elucidate the requirements of the ISO Management System, provide examples from organizations and explain operating methods of document control.
Furthermore, I have referred to some other document controls of the ISO Management Systems such as ISO13485, ISO22000, etc., which are deeply connected with ISO9001, and illustrate the differences in requirements.
Keywords: ISO / quality / management system / medical devices / food safety / document control / recordkeeping / ISO9001 / ISO13485 / ISO22000
Yuta AOYAMA
Communication and High Tech, Accenture Japan Ltd.
Akasaka Inter City, 1-11-44 Akasaka Minato-ku, Tokyo 107-8672 JAPAN
Abstract:With the appropriate handling of electronic information, we are able to break down, analyze and disclose the massive information in any way desired. However, if the information is not properly handled, the material obtained becomes only a data dump, risking downgrade of content value as well as losing the reliance or the trust of its users. This essay takes the making of FAQ as an example to discuss the importance of choosing and accumulating the important information. The materials should always reflect client needs, which must be consumed and monitored by people. No matter how fast or accurately the system can process the information, it is important to remember that the human element is critical in developing efficient and effective contents.
Keywords: information system/ electronic information /appropriate choice /FAQ/CRM
Tomoko KOBAYASHI
Integrated Learning Center, International Christian University
3-10-2 Osawa, Mitaka-shi Tokyo, 181-8585 JAPAN
Noriko ARAI
Associate Professor, Foundations of Informatics Research Division, National Institute of Informatics
2-1-2 Hitotsubashi, Chiyoda-ku, Tokyo 101-8430 JAPAN
Abstract:NetCommons is an information-sharing support system for e-learning and community activities that provides a user-friendly environment for constructing information portals on WWW. In this paper, the authors introduce the NetCommons system and as an initial case study describe the utilization of this support system at International Christian University.
Keywords: Internet-based information sharing/e-learning/groupware/portal site/open source software/support for face-to-face class
Masakatsu ISHIJIMA
Nippon Omuni-management Association
3-11-8 Sendagaya, Shibuya-ku, Tokyo 151-0051 JAPAN
Abstract:When people working in an office share a document, as for the range, how much am appropriate? How should access authority for a document set it? About these, I clarify the most realistic answer while taking technique of a filing system into account. I want to make clear that information joint ownership in an office and security can be realized at the same time through this article
Keywords: total filing system/ISO15489/information joint ownership/secret division/secret division/access control
Yukari SUZUKI & Miwaki SEKI
Strategic System Brain Co., LTD.
6-25-36, Hikuma, Hamamatsushi, Shizuoka 430-0901 JAPAN
Abstract:Our working conditions are always restricted in some way or other. Therefore, making the best use of limited working staff and shortening the time for take over are crucial issues in order to produce as fruitful a result as possible. What influences job efficiency most can be manuals. The trouble, however, is the fact that manuals are not necessarily utilized so well as they should be. Why is it so difficult to put manuals into practice? What aspects of manuals are overlooked in real working situations? It is not too much to say that it is instructors, who directly perform OJT, that determine the degree of skill development of new staff. The primary purposes of this paper are, first, to make clear the main points instructors should bear in mind, and, second, to account for, referring to actual cases, how to make useful manuals and how to effectively take over so as to bring the ideal result.
Keywords: making manuals/using manuals/personal training/manuals for taking over/guidance for taking over/early skill improvement/useful manuals
Shin KATAOKA
Reference Section, Kyushu University Library
6-10-1 Hakozaki, Higashi-Ku, Fukuoka 812-8581 JAPAN
Abstract:Article Linker, an OpenURL link resolver made by Serials Solutions, was implemented to provide context-sensitive linking at Kyushu University in April, 2005, and it was named "Cute LinQ", Kyushu University Library's Appropriate Link Resolution. First of all, this article will explain how "Cute LinQ" works and how it functions well in recent situations of information retrieval. Then, it is clarified that academic portals are required to navigate to the appropriate copy from search results, in addition to the navigation into various kinds of information retrieval services. At the end, the future developments in electronic resources management will be considered.
Keywords: link resolver / serials solutions / Cute LinQ / knowledgebase / OpenURL / CrossRef / Google Scholar / academic portal